Last updated: 1 March 2026
Cookies are small text files stored on your device when you visit our website. They help us provide a better experience and understand how you use our site.
These cookies are necessary for the website to function and cannot be switched off. They include session cookies for authentication and guest token cookies for the quote system.
If you arrive from one of our Google adverts, we also keep the click reference Google attaches to that visit for 30 days. It records which advert brought you here so we can account for the click if you book. It holds nothing about who you are and is not used to follow you around other sites.
When we are trying out two versions of a page, a small cookie remembers which version you were shown so you see the same one next time and we can count each visitor once. It lasts 90 days, holds a random reference and the version name, and nothing else. If you have accepted analytics cookies, the version name is also reported to our analytics, so we can tell which version worked better. It is the name of the page version and never anything about you.
We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience. You can opt out of analytics cookies without affecting site functionality.
You can control cookies through your browser settings. Blocking essential cookies may affect website functionality. For more information, visit aboutcookies.org.
For questions about our cookie policy, contact us at privacy@waste.london.
