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waste.london

Making London less rubbish since 2009

020 3538 8092info@waste.london
35/37 Ludgate Hill, London EC4M 7JN

Proudly serving all 32 boroughs from our depot in SE London

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Privacy Policy

Last updated: 1 March 2026

1. Who We Are

waste.london Ltd is a waste management company operating across Greater London. We are the data controller for the personal information we collect about you.

2. What We Collect

We may collect and process the following data:

  • Name, email address, phone number, and postal address
  • Booking and payment information
  • Communications with our team and WasteBot
  • Photos uploaded for waste assessment
  • Website usage data via cookies

3. How We Use Your Data

We use your personal data to provide and improve our services, process bookings and payments, communicate with you about your account, and comply with legal obligations.

4. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal requirements. Waste transfer notes are retained for a minimum of 2 years as required by law.

5. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. Contact us at privacy@waste.london to exercise these rights.